Server Structure Management

Business tasks at hand:

• 24-hour technical support and requests processing;
• Prompt performance restoration in case of incidents;
• Availability of information systems and data, placed in the equipment in all company’s branches;
• Lowering risk of critical information loss and ensured level of information security;
• Centralized management and unlimited possibilities for upgrading.

Complex maintenance by IBM and HP equipment. VERNA provides high-quality, uninterrupted and effective management of all hardware-software components of your IT infrastructure.

IBM and HP hardware installation, setting and support. Company’s specialists  provide repair of computer equipment in short terms. VERNA service center has its own fund of spare details, expendable materials and back-up equipment, and direct connection with manufacturers allow to receive spare details as soon as possible. VERNA offers service maintenance of the whole IBM and HP equipment line, which includes the complete range of service types. 24*7 (24 hours a day, 7 days a week) support, replacement for the repair period within 4 hours is provided for the most demanding customers. Due to the developed system of partner relationships with companies in regions VERNA specialists provide equipment restoration in any place of Ukraine.

Included services:

• 24-hour technical support and requests processing;
• Design;
• Standard service programs with service packages designed by equipment manufacturers, providing first-line technical support;
• Setting and maintenance of data storage systems at the Customer’s premises;
• Configuration of servers settings;
• Diagnostics and prevention;  
• Functionality restoring in cases of failures and bugs.

Additional Services :

• Possibility of equipment warranty extension by a number of vendors; 
• IT infrastructure management and monitoring;
• Equipment upgrade;
• Lease;
• Technical consulting and training.