With the help of the video analytics system, VERNA specialists implemented automatic control of cash transactions for Ultramarket in order to improve the quality of customer service, increase customer loyalty and trust in the retail network.
This system is a convenient and functional tool for preventing theft and resolving disputes, which significantly increases the level of security in the trading room of Ultramarket stores.
The principle of operation of the system is that a video camera is installed above each cash register of the store. Next, the video surveillance system server records information from the video camera directed to the cash desk and records transactions from the cash terminal. Software installed on the server helps detect and analyze violations.
This video analytics system helps the administration of the Ultramarket network solve a number of other internal security tasks. The intelligent module is used for automatic and manual detection of personnel actions during cash transactions - a very effective tool.
The module automatically records the number of punched checks and displays the sales conversion, which is an automatically calculated ratio of the number of punched checks to the exact number of visitors. If the number of visitors increases and the number of checks does not change, then analysts should pay attention to finding reasons.
The system allows you to instantly go to the video archive and view real images from cash registers at the moment that needs to be analyzed, for example, if suspicious actions were detected, or daily monitoring of all events of a certain type.
An analyst can track the time spent analyzing an incident, as well as the number of incidents processed. In the event that there are not enough reports and pre-established incidents in the system, filters can be used to help you select the data you need, such as individual transactions or complete checks that meet certain conditions.
The built-in tools for writing rules and scripts allow you to significantly expand the functionality and adapt the module for new tasks, in particular, changing the behavior and reaction of the system, integrating new devices and adding special functions.
Ultramarket is a metropolitan supermarket chain that has been operating successfully in Kyiv and abroad since the early 2000s. The ultramarket offers more than 75,000 items of quality goods of its own and imported production.
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