The situation in the world has made many of our customers opt for remote work as the best format.
Some global companies (Amazon, Hilton, Dell, Xerox and Invision, etc.) have long practiced remote mode, which is no less effective than offline interaction.
An important point in ensuring the continuity and flexibility of remote work processes is the organization of digital workplaces at home and the rapid restructuring of companies' IT infrastructure under them. Therefore, along with technical support of more than 1500 branches and outlets of financial and retail companies, the company “Verna” also provides services for organizing and technical support of remote work at home in accordance with the requests of our customers. Since the beginning of quarantine, our specialists have organized dozens of remote workplaces throughout Ukraine.
Our experience in outsourcing in quarantine conditions has shown that home-based jobs are necessary for both employees of companies with a territorially distributed structure, as well as management, representatives in the regions (for example, store directors who do not have an office). During the quarantine period, they were limited in travel, managing outlets directly from home.
At all stages of the work on the organization of a remote workplace, we provide full technical support 24/7. The company's specialists will promptly deliver the necessary equipment of the head office to the user's home: system unit, monitor, thin client, laptop, tablet, mobile phone, etc. Before connecting and setting up, the equipment is initially diagnosed, and in the event of a malfunction, on-site repair or delivery to a service center with a replacement is carried out. Also, the work involves installing the operating system and software provided by the customer, connecting and configuring a 3G modem, consulting users.
Caring for the safety of the client, our specialists provide photos and passport data for identification, as well as carry an antiseptic, a protective mask, gloves and shoe covers. Already now, many Ukrainian companies are reviewing their resources, and are ready to transfer about 10% of their employees to remote mode, which means that the demand for organization and service support of remote workplaces will grow, and our company is ready to respond to it with qualified assistance.
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