We assume all responsibility for the IT infrastructure of our clients. Our clients do not need their own IT department or system administrator, as our specialists perform all the necessary tasks related to IT.
Before accepting the client's IT infrastructure for service, we conduct a detailed audit and inventory.
VERNA's service support department provides service to user workplaces, accounting and mail system, third-party software, video surveillance systems, anti-theft systems, SCS and other enterprise and office systems.
We provide remote user support, service and repair equipment at the installation site.
We perform configuration and administration of servers based on Windows, Linux and Unix, SDG, SAN networks, and also support network equipment: LAN, Wi-Fi, WAN, IP-telephony of contact centers and systems.
Our specialists monitor IT infrastructure to ensure availability, performance and detect system errors. We control the correctness of data backups.
We offer our clients solutions to optimize computing resources and improve system performance, help with system debugging. If necessary, we involve specialized specialists.
Our project manager is in constant contact with the client regarding service issues and prepares regular reports.
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