The control system helps to assess the quality of staff work, improve the quality of customer service in retail.
The module monitors the presence of personnel in the areas of gastronomy, cooking, baking and other personal service departments, keeps records of customers who received the necessary services and overlooked visitors, generates a report on the speed and quality of the service provided.
The administration sets the necessary parameters of the system: the area of the work area of the personnel, the work schedule of employees, the limit time of service for one client, the permissible time of absence of an employee at the workplace.
In case of violation of the norms adopted in the retail network, the staff sends a notification to the store administrator in real time.
The module can recognize employees by the color of the uniform and daily generates reports on the actual time of stay and absence of the employee on site, sends reports by mail to the responsible person.
Video materials are stored for the evidence base during conflict resolution.
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