We take all the care of the customer's IT infrastructure on our own. Our customers do not need to have an IT department or even a system administrator — our specialists perform all possible IT related work.
We accept user workplaces, accounting and mail system, third-party software, video surveillance systems, anti-theft systems, SCS and other systems in stores and central office for service.
Our specialists provide remote user support, maintenance and repair of equipment at the installation sites.
With the support of server and network equipment, we perform configuration and administration of servers based on Windows, Linux and Unix, SDG, SAN networks, support network equipment: LAN, Wi-Fi, WAN, IP-telephony of contact centers and systems.
We implement and monitor IT infrastructure: monitor availability, errors and system performance, as well as monitor the correct data backup.
As part of the service, we offer customers solutions to optimize computing resources and improve system performance. A system architect works on our side. If necessary, we connect narrow profile specialists.
In order to offer an optimal IT infrastructure maintenance plan before transferring the customer's information system for service, we conduct a detailed audit and inventory. Our project manager is in constant contact with the customer for prompt resolution of all issues and prepares regular reports.
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